Why I was denied/revoked and how do I contact my admin?

Each community is moderated by a team of admins that determines the guidelines for membership to that specific community. Here are some common reasons your request may have been denied:

• Your location is missing or incorrect. If this is the case, please change your location and contact your admin. 
• Your location is too far. Please look for a community closer to your location or reach out to your admin to discuss your reason for requesting to join.
• You're missing a profile picture. You'll need to update your profile picture and reach out to your admin.
• You're not using your real name. VarageSale requests that you use your real name on your profile to provide a less anonymous, more secure buy-and-sell experience. Update your name and contact your admin to let them know.

Membership in a community may be revoked when a member hasn't followed the community guidelines or if a member no longer meets the community membership criteria, such as requirements regarding location or account settings.

If you're still unsure why your community membership has been denied or revoked, please use the instructions below to get in touch with your community admin.

Please keep in mind that VarageSale just offers a platform and technical assistance.  Membership status is up to the admin team of a community.

iOS & Android apps

1. Tap the arrow next to the community name at the top of the screen - If this is the only community in which you are a member, tap "View Communities" and skip to step 2.
2. Tap the name of the community to view the deny or revoke reason
3. To contact an admin, scroll down and tap "Contact an Admin"
4. Tap the name of an admin
5. If this was the admin who denied/revoked you, you will see the message they sent to you.  If not, there will be no message shown. It's usually best to try to reply to the admin who denied or revoked you. Type your message and press "Send".

Desktop website

1. Navigate to the community you were denied from and tap "Why is this unavailable?"
2. Click on the community. You should see the reason you were denied/revoked in bold.  If you don't see a reason or need to discuss further with an admin, click on "Contact an Admin".
3. You will see the admins of your community listed.  Click on "Message" next to the admin you want to contact.
4. If this was the admin who denied/revoked you, you will see the message.  If not, there will be no message shown. It's usually best to reply to the admin who denied or revoked you.  Type your message and press " Send".