How do I change my password?

iOS & Android apps

Desktop website

iOS & Andriod apps

  1. Open up the app, tap "Already have an account? Log in." & then tap "Log in with email and password."
  2. Tap "I forgot my password."
  3. Enter in your email address. You should receive an email from us with instructions on how to change your password.

    NOTE:  If you have not previously confirmed your email address, you will not be able to reset your password until you have confirmed.  You will receive an email confirmation message first,  which you will need to complete before you can request a password reset.

On the web

There are two ways to change your password:

Option A

  1. Click the "Login" button in the top right-hand corner then select "Login with email and password
  2. Select "I forgot my password."
  3. Enter your email address and click "Reset Password."
  4. Login to your email and follow the link to reset your password.
  5. Enter a new password.
  6. If this method does not work, you will have to use option B.

Option B.

  1. Go to and login with Facebook login option
  2. Click on your name or profile picture at the top of the screen and select Preferences.
  3. Select the "Security" tab
  4. Enter your current password, new password and password confirmatio and click "Save"

Still need help? Contact Us Contact Us